Support
Last updated: 12 October 2026
Need help with UPZY? We're happy to help students, parents and teachers.
Contact us
Email support@upzy.in. Please include your school name and the email address you sign in with. We usually reply within 2 working days.
Common questions
How do I get an account?
Accounts are created by your school or teacher. Ask them for your sign-in email and password.
I forgot my password.
Ask your teacher to reset it from the UPZY dashboard, or email us.
A book or video is not loading.
Check your internet connection and try again. Large books can take a little longer to open the first time.
How do I delete my account?
See our Account Deletion page.